Capitol insiders

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POLS.

Last seen on: Universal Crossword – Jan 22 2019

Random information on the term “POLS”:

The principle of least astonishment (POLA; and variations of “principle/law/rule of least astonishment/surprise”)[1][2] applies to user interface and software design.[3] A typical formulation of the principle, from 1984, is: “If a necessary feature has a high astonishment factor, it may be necessary to redesign the feature.”[4]

More generally, the principle means that a component of a system should behave in a way that most users will expect it to behave; the behavior should not astonish or surprise users.[citation needed]

A textbook formulation is: “People are part of the system. The design should match the user’s experience, expectations, and mental models.”[5]

The choice of “least surprising” behavior can depend on the expected audience (for example, end users, programmers, or system administrators).[1]

In more practical terms, the principle aims to leverage the pre-existing knowledge of users to minimize the learning curve, for instance by designing interfaces that borrow heavily from “functionally similar or analogous programs with which your users are likely to be familiar”.[1] User expectations in this respect may be closely related to a particular computing platform or tradition. For example, Unix command line programs are expected to follow certain conventions with respect to switches,[1] and widgets of Microsoft Windows programs are expected to follow certain conventions with respect to keyboard shortcuts.[6] In more abstract settings like an API, the expectation that function or method names intuitively match their behavior is another example.[7] This practice also involves the application of sensible defaults.[4]

POLS on Wikipedia